Terms & Conditions

Shipping Policy

 

Estimated shipping delivery times:

 

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

 

Your order will be sent out on average within 3 days of ordering.

 

International shipping:

 

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

 

We do not take responsibility for customs fees.

 

Order never arrived:

 

If your order didn't end up arriving, be sure to let us know!

 

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

 

If the shipping address was correct, get in touch with us at CustomerService@303ztreez.net noting your order number. We'll get to work right away to figure out what the holdup is and get the item on the way!

Returns policy

 

Damaged items:

 

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time! Additionally if the item print is incorrect or not up to quality please get in touch with us right away so we can take the steps to get item corrected or replaced asap. 

 

 

Wrong size:

 

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

*** Please refer to sizing guide page to verify correct size before completing your order. **

 

If you'd like a different size, get in touch with us at CustomerService@303ztreez.net and we'll let you know what your next steps are.